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English 201-502
Essay 2 Final
Word Count: 1615
Coca-Cola: It Really Is The Real Thing
Advertising is an important component of any successful product. An icon of American culture, Coca-Cola is one of the biggest names in the United States and across the globe. From creation to incorporation, each stage of ownership in the Coca-Cola business throughout the twentieth century has been an incremental step in developing the nearly flawless advertising that has made it one of the world’s most recognized and powerful brands. Management may have altered their target audience and periodically adjusted their marketing slogans and campaigns, yet none of them ever lost sight of the quality of their unique product.
First created in 1886 by pharmacist Dr. John Pemberton, the beverage was sold for a mere five cents a glass at Jacobs’ Pharmacy in Atlanta, Georgia. The name Coca-Cola and its now widely recognized lettering script were both created by Dr. Pemberton’s partner and bookkeeper, Frank Robinson. The two began marketing the cola product, advertising Coca-Cola with hand painted signs that directed people to the new, refreshing beverage available at Jacobs’ Pharmacy (The Coca-Cola Company 1). The first newspaper advertisement for Coca-Cola appeared in The Atlanta Journal. Sales averaged about nine drinks per day. According to Allen Butler of Associated Content, despite spending $70 for marketing and advertising, Dr. Pemberton had only made about $50 that first year (The Coca-Cola Company 5).
Dr. Pemberton had been selling off parts of his businesses over the late years of his life to various business partners, and just a couple of years after its creation, he sold Coca-Cola to businessman Asa G. Candler for $2,300 (The Coca-Cola Company 5). Dr. Pemberton died, basically penniless, in 1888, without so much as a glimpse of the global success his Coca-Cola product was positioned to eventually achieved.
Author Ben Jacobs describes Mr. Candler as a sort of pioneer in advertising, who believed in the quality of the product and in the power of advertising and merchandising, and Candler began large scale aggressive advertising for his fine tuned soft drink product (History of Coca-Cola and Their Advertising Campaign 1). He invested an unheard of at the time twenty percent of his company’s revenue on advertising, and targeted advertising toward the upper class. The Coca-Cola promise was “Delicious. Refreshing. Exhilarating. Invigorating”. Aggressive advertising dramatically increased Coke’s sales. Mr. Candler, along with his brother, John, Dr. Pemberton’s former partner Frank Robinson, and two of Candler’s other associates trademarked Coca-Cola and incorporated the business, The Coca-Cola Company.
Under Candler’s guidance and vision, the Coca-Cola product continued to be mass marketed. Another ploy used by Candler was distributing coupons for free soft drinks. The perfect marketing strategy–offer potential customers something for free hoping that they will return for more and become regular paying consumers of the product! By this time Coca-Cola was being sold at numerous different soda fountain locations, and the demand for the drink was increasing and sales were continuing to climb.
Advertising slogans during Candler’s leadership included:
· “The pause that refreshes.”
· “The best friend thirst ever had.”
· “The drink of quality.”
· “It satisfies.”
By 1919, a group of investors had purchased The Coca-Cola Company for approximately $25 million, and that is also the year that The Coca-Cola Company became a publicly owned company. Common stock at that time sold for $40 a share (The Coca-Cola Company 6).
As President of the The Coca-Cola Company, Robert Winship Woodruff’s approach was quality, consistency and sales. He stressed the importance of consistently manufacturing a high quality product. He also established a research and development team, and he dispersed his staff to outlets that sold Coca-Cola where they trained soda fountain workers to correctly serve Coca-Cola. With the increased production of Coca-Cola spawning monumental strides in the bottling industry, it is not surprising that bottle sales surpassed soda fountain sales during Woodruff’s leadership. Using the latest in bottling technology, he ensured that his product was a convenience for his clients, so that they were in a position to easily sell Coca-Cola at their facility to the general public or in coin-operated machines in workplaces. For retailers, Coca-Cola’s creation of the cardboard six-bottle carton in the 1920’s “became one of the industry’s most powerful merchandising tools” (The Coca-Cola Company 1).
Advertising was taken to a new level during Woodruff’s tenure, and it also became more aggressive and sophisticated. He partnered with Archie Lee of the D’Arcy Advertising Agency. While previous owner Candler had aimed his advertising at the upper class, Mr. Woodruff instead focused on the common man. His goal was that Coca-Cola was to be synonymous with the all-American way of life (The Coca-Cola Company 7). Under Lee’s direction, advertising positioned the Coca-Cola product as refreshing and a “fun food” (Advertising in the 1920’s 2).
Though years earlier it had been introduced rather informally by American travelers visiting abroad, Coca-Cola’s global presence was felt when they began sponsoring the Olympic Games in 1928. The United States Olympic team arrived in Amsterdam, along with one thousand cases of Coca-Cola. Spectators were introduced to Coca-Cola as both a soda fountain drink and in bottles (The Coca-Cola Company 2). The Coca-Cola Company continues to be one of the biggest sponsors today.
Production of the Coca-Cola beverage overseas began during World War II. An extremely clever and successful public relations and promotional strategy used by Lee and Woodruff was that, during World War II, the company proclaimed that “every man in uniform would be able to get a bottle of Coke for five cents no matter what the cost to the company” (The Coca-Cola Company 7). In order to bolster the morale of troops stationed overseas, General Dwight Eisenhower asked that Coca-Cola plants be built near U.S. army bases in Europe and North Africa.
Advertising slogans of this pre-World War II era included:
· “The drink that makes the pause refreshing.”
· “What refreshment ought to be.”
· “America’s favorite moment.”
· “The drink everybody knows.”
· “It’s the real thing.”
After World War II, with the end of the Depression and when the pendulum had finally swung and America was in its period of great prosperity and affluence, it was only fitting that Coca-Cola had become a recognized and powerful brand symbolizing America. It had been through the war. Now it represented home and defined that era. Coca-Cola was synonymous with America.
Examples of advertising slogans and taglines of the 1950’s:
· “What you want is Coke.”
· “The cold, crisp taste of Coke.”
· “Almost everyone appreciates the best.”
The time had come for Coca-Cola President Robert Woodruff to step down, and marketing and promotions were handled by an ad agency named McCann-Erickson. Responding to the chaos and disorder of the 1960’s, the political crises and the growing outcry for world peace, they produced one of the world’s most famous television commercials ever made in 1971. Filmed in Italy, the commercial focused on a circle of swaying youth from around the world singing from the top of a mountain and proclaiming, “I’d like to buy the world a coke”.
In addition to the infamous “I’d like to buy the world a coke” jingle, advertising campaigns of the 1960’s and 1970’s included:
· “Things go better with Coke.”
· “It’s the real thing.”
· “Coke adds life.”
· “Have a Coke and a Smile.”
The Coca-Cola Company launched its very successful Diet Coke, which remains the best selling diet soft drink and third best selling soft drink today (The Coca-Cola Company 1). However, it was not so successful when in the mid-80s when it tinkered with the original cola formula and introduced what was appropriately called New Coke. The company had maintained the integrity of the original “secret” recipe used since the beginning of the century, and the general public did not hesitate to convey its unhappiness with the new version of an old favorite. The Coca-Cola Company listened to its consumers, quickly reintroduced Coca-Cola Classic and within a few short years, New Coke was discontinued and “universally considered the biggest consumer product blunder of the 1980’s, but it was also considered the biggest perspective as a positive thing, because of the massive amount of free publicity that the Coke brand received from the debacle.” (The Coca-Cola Company 9). As the old saying goes, there is no bad publicity.
Slogans and taglines used during the 1980’s included:
· “Coke is it!”
· “Catch the wave.”
· “Red White & You.”
· “Can’t Beat the Feeling.”
The 1990’s brought a new perspective and the “Always Coca-Cola” campaign was rolled out in what was called “one of the world’s most sophisticated and powerful marketing organizations” (The Coca-Cola Company 9).
During 1990’s some other Coke campaign slogans were:
· “Can’t beat the real thing.”
· “Enjoy.”
· “Play red hot summer.”
Through the twentieth century and over the course of their hundred plus year history, The Coca-Cola Company’s advertising direction has ensured that Coca-Cola will stand the test of time. It is equivalent to the American way of life. Coca-Cola in the twenty-first century continues to stand as one of the world’s strongest national and international brands. Coca-Cola really is the real thing.
Works Cited
Advertising in the 1920’s. 15 Aug. 2008 http://www.eyewitnesstohistory.com/snpmech4.htm
Butler, Allen. A History of Coca-Cola. 13 June 2006. 15 Aug. 2008 <http://www.associatedcontent.com/article/37117/a_history_of_cocacola.html?cat=22>
Coca-Cola Company. 15 Aug. 2008 http://www.referenceforbusiness.com/businesses/A-F/Coca-Cola-Company.html
Jacobs, Ben. History of Coca-Cola and Their Advertising Campaign. 07 Sept. 2006. 15 Aug. 2008 < cat="22">
The Coca-Cola Company. 15 Aug. 2008
The Coca-Cola Company. 13 Aug. 2008
The Coca-Cola Company. The Coca-Cola Company. 11 Aug. 2008 <http://www.virtualvender.cocla-cola.com/ft/index.jsp>
The Coca-Cola Company. The Coca-Cola Company. 13 Aug. 2008